Terms of Service
The terms governing your use of the Quantisage AI website and platform.
Last updated: June 5, 2026
1. Agreement
These Terms of Service (the “Terms”) are a binding agreement between you and Quantisage LLC, a New Hampshire limited liability company (“Quantisage”, “we”, “us”). By accessing our website at quantisage.ai (the “Site”) or using the Quantisage AI platform, including our proprietary SAGE engine (the “Platform”), you agree to these Terms. If you are agreeing on behalf of an organisation, you represent that you have authority to bind that organisation, and “you” means that organisation.
Order of precedence. If you and Quantisage have signed a master services agreement, subscription agreement, or order form (an “Order”), that Order governs and controls over these Terms to the extent of any conflict. These Terms otherwise apply to all access to the Site and Platform, including evaluation, trial, and free access.
2. Definitions
“Customer Data” means data, content, and materials you or your integrations submit to the Platform, including operational, financial, supplier, and emissions data. “Output” means the calculations, estimates, reports, dashboards, and other results the Platform generates from Customer Data. “Documentation” means the user guides and materials we make available for the Platform.
3. Eligibility and accounts
The Platform is for business use by users aged 18 or over. You are responsible for your account credentials, for all activity under your account, and for keeping your credentials confidential. Notify us promptly of any unauthorised use.
4. Use of the service
You may use the Platform only for lawful purposes and in accordance with these Terms, your Order, and the Documentation. You agree not to:
- copy, modify, reverse engineer, decompile, or attempt to derive the source code, models, or underlying structure of the Platform;
- use the Platform, Output, or any methodologies to build or train a competing product or model;
- scrape, resell, sublicense, or provide the Platform to third parties except as permitted by your Order;
- circumvent usage limits, security, or access controls;
- upload unlawful, infringing, or malicious content, or data you do not have the right to submit; or
- use the Platform in violation of applicable export, sanctions, or data protection laws.
We may suspend access that we reasonably believe violates these Terms or poses a security, legal, or operational risk.
5. Customer Data and your responsibilities
As between the parties, you own your Customer Data and Output. You grant Quantisage a worldwide, non-exclusive licence to host, process, transmit, and display Customer Data, and to generate Output, in order to provide and support the Platform, and to use aggregated and de-identified data to operate, secure, and improve the Platform as described in our Privacy Policy.
You represent and warrant that you have all rights, permissions, and lawful bases necessary to submit Customer Data (including any personal data and any supplier or value-chain data) and to authorise its processing. You are responsible for the accuracy, quality, and legality of Customer Data and for your selection of inputs, assumptions, and configurations.
6. AI-generated Output — important notice
The Platform uses artificial intelligence, statistical models, third-party emission factors, industry proxies, and assumptions to generate Output. Output consists of estimates, not guarantees, and may contain errors, omissions, or gaps, particularly where source data is incomplete or proxies are used.
Output is provided to support your reporting and decision-making and does not constitute legal, tax, accounting, audit, assurance, or regulatory advice. You are solely responsible for reviewing and validating Output and for the content, accuracy, completeness, and timely submission of your own regulatory and voluntary disclosures (including any CSRD, SEC, or other climate or sustainability filings). Quantisage is not the preparer or filer of your disclosures, does not provide third-party assurance, and is not responsible for your compliance or for any decision you make in reliance on Output. We recommend that you obtain independent professional review and, where required, third-party assurance.
7. Intellectual property
The Platform, the SAGE engine, all software, models, methodologies, emission factors developed by us, templates, Documentation, and all improvements and intellectual property rights in them are and remain the property of Quantisage or its licensors. Certain technology is the subject of pending patent applications. We grant you only a limited, non-exclusive, non-transferable right to access and use the Platform during your subscription term, as set out in your Order. No other rights are granted by implication. If you give us feedback or suggestions, you grant us a perpetual, royalty-free licence to use them.
8. Subscriptions, fees, and third-party services
Access is provided under the plan, scope, entity counts, frameworks, and features set out in your Order. Fees, billing, renewals, and cancellations are governed by your Order and our Refund Policy. Integrations with third-party services (such as your ERP, data providers, or validators) are subject to those third parties’ terms, and we are not responsible for third-party services or for data you choose to exchange with them.
9. Warranties and disclaimers
We will provide the Platform with reasonable skill and care. Except as expressly stated in these Terms or your Order, the Site, the Platform, and all Output are provided “as is” and “as available”, and we disclaim all other warranties, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, and any warranty that the Platform will be uninterrupted or error-free or that Output will be accurate or complete. Some jurisdictions do not allow certain exclusions, so some of these may not apply to you.
10. Limitation of liability
To the maximum extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or anticipated savings, arising out of or relating to these Terms or the Platform, even if advised of the possibility.
To the maximum extent permitted by law, Quantisage’s total aggregate liability arising out of or relating to these Terms and the Platform will not exceed the total fees you paid or owed to Quantisage for the Platform in the twelve (12) months before the event giving rise to the claim (or, where no fees were payable, USD 100). These limits do not apply to liability that cannot be excluded or limited by law.
11. Indemnification
You will defend, indemnify, and hold harmless Quantisage and its officers, members, employees, and agents from any third-party claim, and any resulting losses, arising from (a) your Customer Data, (b) your use of the Platform or Output in violation of these Terms or applicable law, or (c) your regulatory or voluntary disclosures or filings. Any indemnity by Quantisage (for example, for third-party claims that the Platform infringes intellectual property rights) will be as set out in your Order.
12. Suspension and termination
We may suspend or terminate your access for material breach (including non-payment), or where required to address a legal, security, or operational risk. You may stop using the Platform at any time, subject to your Order. On termination, your right to use the Platform ends, and Customer Data is exported, returned, or deleted as described in your Order and our Data Protection Addendum. Provisions that by their nature should survive termination will survive.
13. Changes
We may update these Terms or change, suspend, or discontinue features of the Platform from time to time. For material changes to these Terms, we will provide notice through the Site or directly. Your continued use after changes take effect constitutes acceptance. Pre-release or “beta” features are provided “as is” and may be changed or withdrawn.
14. Governing law and dispute resolution
These Terms are governed by the laws of the State of New Hampshire, USA, without regard to its conflict-of-laws rules. Before filing any claim, the parties will first attempt to resolve the dispute through good-faith discussions between senior representatives and, failing that, non-binding mediation. If the dispute is not resolved, the state and federal courts sitting in Concord, New Hampshire will have exclusive jurisdiction and venue, and the parties consent to that jurisdiction; either party may seek injunctive relief in any court of competent jurisdiction.
15. Force majeure
Except for payment obligations, neither party is liable for any delay or failure to perform caused by events beyond its reasonable control, including strikes, fire, flood, epidemics, pandemics, governmental acts, failures of suppliers or networks, or other force majeure events.
16. General
These Terms, together with your Order, the Privacy Policy, Refund Policy, and Data Protection Addendum, are the entire agreement on their subject matter. You may not assign these Terms without our consent; we may assign them to an affiliate or in connection with a merger or sale. If any provision is unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. Notices to us may be sent to the contact below; electronic acceptance and electronic signatures are valid.
Contact
Questions about these Terms of Service? Contact Quantisage LLC, Hanover, New Hampshire, USA — legal@quantisage.ai or info@quantisage.ai.